Policies

Privacy Policy:

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and accepted the practices described in this Policy. Please read this Policy carefully and be aware that we may change it at any time.

You can use this Site to learn about and access information and competitions provided by McGrath Lures Australia. This Site is intended for adults. If you are not yet 18 years old or lack the legal authority to form legally binding contracts under applicable law, please do not use this Site. We do not solicit or knowingly collect any information from visitors under 18 years of age.

Any information that we collect on our customers is held in the strictest of confidence. McGrath Lures Australia does not sell or trade this data to outside companies. We only use this information to establish accounts and dispatch orders as well as to notify you of our services, promotions or site enhancements.

Information collected

We collect the domain names of visitors to this Site to measure the number of visits, pages visited, and average time spent on the Site. We also collect the e-mail addresses and other contact information you provide when you send us e-mail messages, complete a registration form or other submission form, or request or buy goods, services or other information from us. We use this information to provide you with the goods or information that you request. When visitors specifically request information from us through the Site or buy goods or services from us through the Site, we may use your information to provide you with information reports as well as information about goods and services offered by McGrath Lures Australia. To stop getting general e-mails or communications from us, simply tell us so in a reply to any e-mail we send you.

Business Transfer
As we continue to develop our business, we might sell or buy assets. In such transactions, customer and User information generally is one of the transferred business assets. If any McGrath Lures Australia assets were acquired, user information would be one of the transferred assets. We do not offer for sale personally identifiable information other than in connection with business-related transfers.

Security Policy:

All payments are processed through PayPal please refer to their security policy.

Terms and Conditions Agreement of Sale:

Please read these carefully.

The use of this site is governed by the TERMS AND CONDITIONS AGREEMENT OF SALE set forth below. Your use of this site or purchase from McGrath Lures Australia indicates your acceptance of these terms and conditions.

McGrath Lures Australia reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.

McGrath Lures Australia is the service provider; it is also referred to as "McGrath Lures Australia ", "us" and "we".

Customer is the person or organisation who purchases or seeks services from McGrath Lures Australia; it is also referred to as "you".

Placing Orders

Overseas orders must be paid via PAY PAL and McGrath Lures Australia will take no responsibility for goods once those goods leave Australia. All orders placed are subject to confirmation and acceptance by McGrath Lures Australia. McGrath Lures Australia may vary prices for received orders in the event of price changes. We will advise you if this is the case.
To minimise errors and improve efficiency, orders should be placed using our on-line ordering system whenever possible. Other forms of ordering are accepted only if our on-line ordering system is malfunctioning. Ordering methods include E-mailing or submitting order by fax or phone are only available for Australian retail customers that have established accounts with McGrath Lures Australia.

McGrath Lures Australia attempts to satisfy all orders within 7 working days of receipt of order. McGrath Lures Australia will contact customers where orders cannot be satisfied within 7 working days.

Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after despatching an order will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back. Cancelled orders will only be refunded once all products have been returned to McGrath Lures Australia.

Cancellations may be communicated by email or fax.

Payment

For on-line orders, accepted payments include credit cards (Visa/ Master card) via PAYPAL
The title of the goods supplied does not pass to the customer from McGrath Lures Australia until the full amount is paid.

Shipping

We do not ship to third party addresses unless that address is known and can be verified by McGrath Lures Australia. Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. McGrath Lures Australia will make every effort to deliver on time.

Customers are responsible to have someone at the delivery address to sign for and accept the delivery. Cost for re-delivery attempts may be passed to the customers if the delivery address is unattended at the time of delivery.

Return and Refund

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is not applicable for change of mind and lack of expertise for use of product.

Any incorrect, missing or damaged items received must be reported to McGrath Lures Australia within 24 hours of you receiving the delivery. If item(s) received is not what was ordered please do not open the sealed package in which it was sent.
Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

McGrath Lures Australia owns the title of any extra goods shipped with your order that have been despatched in error.

Warranty Claim

All goods sold by McGrath Lures Australia come with a warranty to be free from any defects or faults. This warranty is not transferable. Goods under warranty cover will be replaced or repaired by the manufacturer. Warranty only covers the item(s) sold by McGrath Lures Australia.

A large percentage of returned goods are found to be, not faulty. If the returned goods are determined by McGrath Lures Australia to not be faulty, then all returning shipping fees will be worn by the customer. We will seek the permission from the customer to charge this cost to the customer's account where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. McGrath Lures Australia also reserves the right to charge the labour cost for examining these goods where no fault was found.

All warrantees are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused or physically damaged. Please attach a copy of the original invoice or provide the original invoice number. A detailed fault description sheet must be sent together with all the returning warranty goods.

Customers are responsible for any shipping and insurance cost involved in sending the warranty claim goods back to McGrath Lures Australia. McGrath Lures Australia is not responsible for any parcel missing in transit, on its return back to McGrath Lures Australia.

Disclamier

Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice.

Information contained throughout the web pages is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice.

Images displayed on this web site should be regarded as illustrative and informational purpose only. The actual products are often not identical to the images.